| FOR RTOs - Learners workbooks and assessment guides |
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Certificate II and III in Community Services Disabilities (CHC302)
- CHCADMIN5C Work within the Admin Protocols of the Organisation
- CHCCOM2B Communicate appropriately with clients and colleagues
- CHCCS405A Work effectively with culturally diverse clients and co-workers
- CHCDIS2C Maintain an environment designed to empower people with disabilities
- CHCDIS5C Contribute to positive learning
- CHCHS302A Participate in safety procedures for direct care work
- CHCORG3B Participate in the work environment
- CHCDIS1C Orientation to disability work
- CHCCS405A Work effectively with culturally diverse clients and co-workers
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| RS&R Training Package (Automotive) |
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- AUR6337A Maintain business Image
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| Communication: |
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- AUR7031A Contribute to workplace communication
- THHCOR01A Work with colleagues and customers
- AUR70421A Establish relations with customers
- BSACOM101A Pass on Messages to facilitate communication flow
- AUR7078A Apply legal requirements relating to product sales
- AUR44230A Inspect and Appraise Used Motor Vehicles in Preparation for Purchase
- AUR70125A Follow workplace occupational health and safety procedures
- BSAORG301A Coordinate own work schedule with that of others to achieve agreed team/section goals
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| The vehicle sales process: |
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- AUR70421A Present Stock and Sales Area
- AUR41769A Sell Product
- AUR41303A Apply Sales Procedures
- AUR38150A Present Stock and Sales Area
- AUR62807 Build Customer Relations
- AUR381050A Present Stock and Sales Area
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